Overall, we are very pleased with the trip. We appreciated the natural beauty and the friendly, authentic people of Peru. Guillermo (PBT) was very helpful to us on pre-trip planning and during the trip. Guillermo answered many questions and addressed concerns in planning the trip. It was especially convenient upon arrival in Lima to have Guillermo meeting us at the airport and taking us to the hotel. He provided detailed itinerary and helpful information in one package. The cell phone with his phone number and PBT number in the directory was especially comforting to have. He even called us on cell phone to check in with us upon our arrival at various locations. He was always prompt in his responses. We appreciated the flexibility PBT allowed us on our itinerary. For most of the guided tours, our family of 4 had a guide just for us. For the most popular tours (Machu Picchu, Lake Titicaca, and Colca Canyon), there were 10-15 people at the most which is still so much better than a busload of people. Yet, the pricing for the trip was very competitive comparing with other tours with fixed dates and large group of people. Thank you, Guillermo and PBT, for sharing with us your beautiful country and culture and for many fond memories of Peru for our family. We would definitely recommend your service to our friends and family.
Peru Best Tours is to thank for our fantastic 3 week visit to Peru. The communication via email and phone during the planning process was prompt and clearly answered all questions. We didn't have to worry about anything while in Peru because PBT had taken care of everything - transfers, tours, etc. Just in case, they gave us a cellphone on which to call if any issues arose! Our hotels, guides, and tours were top notch with professional, English speaking guides in every city. Best of all, PBT is a Peruvian based company so they know exactly what they are recommending and can give it at a lower price than other 10 tour agencies I spoke to. The staff with the agency were very helpful and went above and beyond to meet and exceed our expectations. Our trip was flawless and I'd highly recommend PBT to anyone.
Lara and Yulia
Dear PBT, thank you for planning such a wonderful trip for us! We've spent 18 days exploring Peru and visited the following cities and regions - Lima, Arequipa, Colca Canyon, Cusco, Nasca, Puno (Lake Titicaca), Ica, and Paracas. The trip was completely customized to fit our interests and budget. We stayed at 3 star hotels, which were very clean and neat. Having a cell phone provided by PBT gave us a peace of mind. We had a few changes to our itinerary while we were in Peru and Guillermo accommodated our needs. He was accessible 24 hours a day! Peru is a country of adventures! We have no hesitation to recommend PBT to anyone who wants to plan a trip of a lifetime to Peru! Be brave! Go travel! Cheers!
Marta & Ricardo
Fernando, queríamos saludarte y felicitarte por la magnífica organización de nuestro viaje. Todo ha ido fenomenal. Nos encantó Peru, la comida, la gente, todo. Tenemos muy buen recuerdos de ahí y fotos estupendas. Seguro los paisajes más bonitos que hemos visto en nuestras vidas!! Incluso, mi prima (Vanessa José) está contratando su viaje a Peru con vosotros. Se ha animado con nuestras historias! Te enviamos una foto del Camino Inca, justo antes de bajarmos a Machu Pichu. Un saludo!
Mike, just a quick note to thank you for the truly marvelous tour you put together for our family over the recent holiday period. We wanted to experience someplace different, and as you promised, Peru more than met our hopes - from high altitudes to tropic jungle to desert in just a few days span. Everything was delivered as promised, and I appreciated your extremely fast responses to my queries as we were setting up the itinerary. Not speaking the language, it was very comforting to have all details of the trip, to include transfers, arranged for us up front. When the inevitable few minor glitches arose, the cell phone you provided us, and your personnel (especially Guillermo) manning the 24-hour hotline provided a quick solution. During our travels we found the Peruvians with whom we came in contact to be extremely friendly, courteous and hospitable. As you had assured us, there was very little impact on the tours due to the holidays, nor were we impacted much by the few infrequent showers we encountered. In short, I would recommend Peru to anyone contemplating traveling over the Christmas holiday period, and would strongly recommend your agency for travel to Peru at any time of the year. Please feel free to pass on my contact information to anyone desiring personal feedback on your agency and/or the tour.
Cameron, Orinda, Swee and Sarah
A big thank you to Mike for helping us put together our trip to Peru – he was really helpful, informative and prompt when answering our questions and a real pleasure to deal with! We felt very relaxed on our trip as we always had someone to pick us up and take us back to the airport/hotel at every step. When we had a payment issue with our jungle lodge, Peru Best Tours sorted it out quickly – thanks again.